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The 3 Strategies To Ensure Your Team is Using the One More Important Word in Customer Service
MERIDITH POWELL AWARD-WINNING AUTHOR, KEYNOTE SPEAKER, BUSINESS STRATEGIST, SALES/LEADERSHIP EXPERT Copyrighted by Meridith Powell 3 Strategies to Ensure Your Team Is Using It. I just finished one of those weeks; you know –those weeks I am sure you have them on...
Are Customer Complaints Good News For Your Business?
ARE CUSTOMER COMPLAINTS GOOD NEWS FOR YOUR BUSINESS? By Heide Dangelo Yes, it is good news for your business. Have you noticed when things go wrong, your customers will complain? And it makes you want to deny it, however, the complaint would be good for you to help...
5 REASONS WHY A PERSONAL ASSISTANT SHOULD BE EVERY ENTREPRENEUR’S FIRST HIRE
BY SOULAIMA GOURANI INVESTOR, SPEAKER, AUTHOR, ADVISOR, LIFE LEADERSHIP & DESIGN COACH One day, I was speaking at a conference for highly accomplished consultants in San Francisco. We spoke about how the consulting industry is being...
How to Turn Down a Potential Client Politely and Turn Them into Ideal Ones
by Jennifer Trask I recently posted this story in a Facebook group of entrepreneurs and the response was overwhelmingly awesome with 100's of likes and comments. I realized this was a hot topic and for good measure. Often, we see marketing...
How to Understand Your Employees’ Thoughts and Reactions in the Change Management Process
by Gitte Randrup The other day, I saw a cartoon that said: “If you say the word ‘reorganizing’ one more time, I’m gonna hit you.” I think this is a fair reflection of the way many employees feel after experiencing too many change management projects. They’ve just had...
How to Create Your Brand to be Memorable, Unique, and Trustworthy
by Ben Baker Do You Want to be President? Primary season is almost upon us in the US and Democrats are coming out of the woodwork. As of February 1st, 2019, ten Democratic candidates have either unofficially or officially announced...
How To Be A More Strategic Leader.
by Theresa Ashby Great business leaders understand that leading an enterprise in the direction of continuous growth once it has caught fire can take a herculean effort. Inevitably, every organization—from startups to the well-established—faces the tenuous transition...
Snowflakes and Influencer Marketing
by Ben Baker It’s snowing out. Most people who are reading this are saying, “yeah, so what. It is the middle of winter, what is the big deal about that?” But what if I gave you some more context? It is snowing, and it is in Vancouver, BC. Again, most...
Are You A Woman Aspiring To Be A Leader?
by Gitte Randrup Are you out of your mind? What kind of mother are you? Are you out of your mind? What kind of a mother are you? We’re aware of it. We’ve heard about it for years: the general female deficit on boards of directors and...
Are Your Prospects Thinking About You?
by Meridith Powell Since you arrived at the office this morning, while you were pouring your first cup of coffee, or leading that morning sales huddle; your customers have already started the sales process without you. Right now,...
Future Leadership From Employee to Ambassador
by Gitte Gronning As a leader in today's world, it's not enough to have a long resume, with a long title such as Cand. Mag., longer university education or having been a leader for many years. The world is changing and A.I. is in many areas catching up with...
6 New Year’s Resolutions Every Professional Needs
byMeridith Powell You’ve had a great holiday, lots of wonderful time with family and friends and now it is time to hit the ground running. Time to think about what you want to get out of 2019, and what you wish to the new year to bring. While you’re busy focusing on...
How to Sell on Instagram
We’ve come to love using Instagram as an avenue for expression. People use it to share personal and real-time experiences. Brands use it to tell their own stories and connect with their customers. Do you also use it to sell your products and services?
Comprehensive Tools How to Sort Your Life For The New Year
Brian, my spouse for 23 years, and I challenge each other to do something that we’re scared of doing every single year. We encourage each other to face our fears and challenge each other to do specific things that we think will benefit us in the long run.
3 Ways Personal Healing Makes You A Better Leader
Personal healing and business may not seem like they belong together. But in my life of work, growing as a person means growing as a business, as well. Here are three ways my own healing journey transformed my leadership abilities — and how they can transform yours, too.